Last Updated: 6/17/2026
Welcome to LaunderGo. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (the "Platform"). By using the Platform, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and pickup/delivery address provided during registration or service usage.
- Usage & Device Data: IP address, browser type, operating system, access times, and pages viewed.
- Location Data: We may collect location data to enable pickup and delivery services. You can disable location access through your device settings.
- Payment Information: We do not store your card or banking details. Payments are securely processed through third-party payment providers.
2. How We Use Your Information
- Create and manage your account
- Process bookings and transactions
- Facilitate pickup and delivery services
- Provide customer support and service updates
- Improve platform performance and user experience
- Send notifications, offers, and important service alerts
3. Sharing of Information
We may share your information with:
- Service providers (Vendors) to fulfill your requests
- Delivery partners for pickup and delivery coordination
- Third-party service providers such as payment processors and analytics providers
- Legal authorities when required by law
We do not sell your personal data.
4. Data Retention
We retain your information for as long as your account is active or as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time.
5. Your Rights
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
6. Data Security
We implement reasonable administrative and technical measures to protect your information. However, no method of transmission over the internet is completely secure.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal data from children.
8. Third-Party Links
Our Platform may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
10. Contact Us
If you have any questions regarding this Privacy Policy, contact us at:
support@laundergo.in